Missing or clunky loyalty program
Loyalty tiers your customers can see and understand
LifecycleHQ gives ecommerce brands an all-in-one retention marketing platform, plus a forward-deployed marketer, to replace confusing point rules with a program people track.
+22%
in repeat domestic revenue
The problem
Loyalty that only lives in one channel
A points balance that only shows up on a standalone rewards page misses the moments that matter: checkout, an abandoned cart email, an in-store visit. Without that context everywhere, loyalty can't do the one thing it's for, bringing customers back.
What we hear from brands
loyalty program constrained to store discounts, nowhere else
difficulty unifying online and in-store loyalty across POS and ERP
phone number IDs are often outdated, so we can't even reach our own members
The new way
A dedicated marketer who ships the program
Every LifecycleHQ account includes a forward-deployed marketer who migrates loyalty data, rebuilds flows, and runs the weekly strategy calls that actually turn ideas into launches. Standard migrations run two to four weeks, and billing starts only once the switch is complete.
Outcomes brands report
+21%
in email capture rate
9x
winback flow conversion growth versus the control group
How it works
Nothing goes dark while you move
Audit first
Your forward-deployed marketer maps what you run today and what it will look like once it is one platform.
Build in parallel
The new flows and segments are assembled next to the live ones, so there is no window where campaigns stop.
Cut over deliberately
You go live channel by channel on a date you picked, with the old stack still standing behind you until you do not need it.
The platform
Everything a marketing team touches, coordinated in real time
LifecycleHQ brings ten products together on a shared commerce-specific data model, so a change in one module shows up everywhere else instantly. It is built to handle 2M requests per minute at under 300 milliseconds, which is what real-time personalization actually requires.
Including
Your forward-deployed marketer
The difference between advice and implementation
An agency sends recommendations and an invoice. Your marketer opens the platform and builds the thing, which is why the improvements that are technically easy but always postponed actually ship.
Work delivered in the platform, not as a deck
The postponed improvements get shipped
No separate services fee
Replace your stack
Beyond the agency retainer, beyond the point tools
Some brands run an agency retainer on top of a stack of point solutions just to keep campaigns moving. LifecycleHQ folds the platform and the hands-on execution into one relationship, so you are not paying separately for tools and for the people who operate them.
Hundreds of use cases, one place to browse them
If you would rather read than talk, the use cases are on the site and organized by what you are trying to fix.